Terms & Conditions

1. Purpose

These terms and conditions govern sales made through the website www.dianorlescreations.com

2. Products

Our perfumes and creations are presented and described with the greatest possible accuracy. However, slight variations may occur depending on production  or display settings.

3. Prices

Prices are listed in CHF. The company is not currently subject to VAT under Swiss law. Therefore, the prices displayed do not include VAT, and no VAT will be charged until VAT registration becomes mandatory.

4. Payment

Payments are secure and can be made by credit card or any other method offered during the checkout process.

5. Delivery

Orders are shipped to Switzerland and Europe.

Delivery times may vary depending on the destination country and postal services.

6. Returns

For hygiene and safety reasons, opened perfumes cannot be returned or exchanged.

7. Data Protection

The information provided during the ordering process is used solely for order processing. Your data will not be shared with third parties, excepted where necessary to process your order (e.g., delivery services).